You can receive a copy of my resume in your email by sending an email to resume@internetlords.com.

Glenn Helmuth
301 W 39th St
Sand Springs, OK 74063
(918) 625-6454
glenn@internetlords.com

Summary

A+, Network+, Security+ and ACP Certified PC technician and award winning webmaster specializing in fast, accurate, and secure PC, network, and website maintenance and support.
Experience

Jan. 2007 - Present
TMA Systems LLC
Tulsa, OK

Facilities Support Technician
Provide technical support and IT maintenance for TMA Systems employees.

Oct. 2006 - December 2006
Cherokee Nation Enterprises
Catoosa, OK

Employee Solutions Agent
Provide technical support for Cherokee Nation employees.

May 2005 - Oct. 2006 OSU-Okmulgee
Okmulgee, OK

Work Study Residential Life Computer Assistant
Assisted students with Internet access issues and provided computer support.

Sept. 2005 - Dec. 2005 EDS
Tulsa, OK

PC Deployment Technician
Replaced PCs at American Airlines' Maintenance and Engineering Facility.

Jan. 2005 - May 2005 OSU-Okmulgee
Okmulgee, OK

Work Study Warehouse Assistant
Assisted with general warehouse functions and on campus deliviries.

Oct. 2004 - Jan. 2005
Cherokee Nation Enterprises
Catoosa, OK

Employee Solutions Agent
Provided technical support for Cherokee Nation employees.

Education

1997 - 1999 Oklahoma State Univ.-Okmulgee
Okmulgee, OK
A.A.S., Computer Systems Technology
Provost's Honor Roll.
Member of Association of Information Technology Professionals.
Member of Phi Theta Kappa.
August 2000 BrainBench.com
HTML Programmer  
October 2004 CompTIA 

A+ Computer Technician Certification

March 2005

CompTIA

Network+ Certification
April 2005 Institute for Certification of Computing Professionals
Associate Computing Professional
July 2005 CompTIA
Security+ Certification
2005 - 2006 Oklahoma State Univ.-Okmulgee
Okmulgee, OK
Bachelor of Technology, Information Assurance & Forensics

President’s Honor Roll – GPA 3.8.
President of Association of Information Technology Professionals.
Member of Phi Theta Kappa.

Committee on National Security Systems
December 2006
Certificate 4011 for Information Systems Security (INFOSEC) Professionals
Committee on National Security Systems
December 2006
Certificate 4012 for Designated Approving Authorities (DAAs)
Committee on National Security Systems
December 2006
Certificate 4013 for System Administrators (SAs)

Awards  

Second Place in Association of Information Technology Professionals' 1999 National Collegiate Conference FrontPage/Webmaster Competition.

Third Place in Association of Information Technology Professionals' 2006 National Collegiate Conference PC Troubleshooting Competition.

Core Competencies

Technical Support, VPN Support, Website Maintenance, Phone Communications

Technical Proficiencies

Platforms:
Windows 95/98/NT/2000/XP/2003/2008/Vista/7, iOS, Android, Mac OS X, Linux

Networking:
TCP/IP, Ethernet, VPN, RSA SecureID, PKI, Active Directory, SonicWall SSL VPN, 802.11 wireless

Languages:
HTML, JavaScript, Java, Oracle, PL/SQL, SQL, Perl, Visual C++, Visual Basic, AS/400, RPG IV ILE

 

Tools:
Internet Explorer, Mozilla Firefox, Google Chrome, Microsoft ISA Server, Microsoft ForeFront, Symantec Endpoint Protection, Microsoft Office, Microsoft Outlook/Exchange, ClearView, Hyper-V, FirstWave CRM, Altigen PBX Phone Systems, Nortel BCM Phone Systems, Terminal Services, WebTMA, Action Remedy Trouble Management System, PeopleSoft CRM, LanDesk Management Suite, FrontPage 98, Macromedia DreamWeaver, Macromedia Flash, Paint Shop Pro 6, Macromedia Fireworks, Adobe Photoshop


References available upon request